1. Acceptance of Terms
By using the services of Jacksonville Vending Machines (VendSmart), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
Jacksonville Vending Machines provides vending machine services including:
- Vending machine sales and installation
- Maintenance and repair services
- Parts supply and replacement
- Emergency service and support
- Micro-market solutions
- Coffee service programs
3. Service Agreements
All vending machine services are subject to written service agreements that specify:
- Service scope and responsibilities
- Payment terms and schedules
- Warranty coverage and limitations
- Service response times
- Termination conditions
4. Payment Terms
Payment terms are as follows:
- Installation services: Payment due upon completion
- Maintenance contracts: Monthly or quarterly billing
- Emergency repairs: Payment due upon service completion
- Parts and equipment: Payment due upon delivery
- Late payments may incur additional charges
5. Warranty and Liability
Jacksonville Vending Machines provides warranty coverage as follows:
- New equipment: Manufacturer warranty applies
- Installation services: 90-day workmanship warranty
- Repair services: 30-day warranty on parts and labor
- Liability limited to the cost of services provided
- No warranty for damage caused by misuse or neglect
6. Service Response Times
We commit to the following response times:
- Emergency service: 2-4 hours for critical issues
- Regular maintenance: Within 24-48 hours
- Installation services: As scheduled
- Parts delivery: 1-3 business days
- Response times may vary based on location and availability
7. Customer Responsibilities
Customers are responsible for:
- Providing safe access to vending machine locations
- Maintaining appropriate electrical and environmental conditions
- Reporting service issues promptly
- Protecting equipment from damage or theft
- Complying with all applicable laws and regulations
8. Termination
Service agreements may be terminated:
- By either party with 30 days written notice
- Immediately for breach of agreement terms
- Upon non-payment of fees
- For safety or legal compliance issues
9. Privacy and Data Protection
We are committed to protecting your privacy and data:
- Personal information is collected and used as described in our Privacy Policy
- We implement appropriate security measures
- We do not sell or share your personal information
- You have rights regarding your personal data
10. Limitation of Liability
Jacksonville Vending Machines' liability is limited to:
- The amount paid for the specific service
- Direct damages only
- No liability for indirect or consequential damages
- No liability for lost profits or business interruption
11. Governing Law
These terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Duval County, Florida.
12. Changes to Terms
We may update these Terms of Service from time to time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of updated terms.
Last Updated: January 2024
13. Contact Information
For questions about these Terms of Service, please contact us:
- Phone: 904-456-3851
- Email: info@jacksonvillevendingmachines.com
- Address: Jacksonville, Florida